Reset computer to factory settings

Uppdaterad:2025-12-10|Publicerad:2024-09-20

If you are going to send devices for reuse, it is good if you have restored them to factory reset.

The data wipe features are targeted at consumers and do not meet the government and industry standards required to wipe data.

macOS

Choose Apple menu > System Preferences, then click General in the sidebar. (You may have to scroll down.)
Click Transfer & Reset on the right, then click Erase All Content and Settings.
Enter your admin info in Erase Assistant and click Unlock.
Review any items that are removed in addition to your content and settings.

If there are multiple user accounts on your computer, click the arrow next to the account name to review the items.

Click Continue, and then follow the onscreen instructions.

NB! If your version of macOS has changed, Erase Assistant can’t erase your Mac, but displays a prompt that you need to reinstall macOS first. Reinstall macOS, then use the Erase Assistant.

Windows 10

Windows 11

Win 11

Press Windows Key + L to get to the login screen. Then, restart your computer by holding down the Shift key while selecting the Power button > Restart .
The computer restarts in the Windows Recovery Environment (WinRE).
On the Choose an option screen, select Troubleshoot > Reset this PC, and then select one of the options in the previous table.
Then, select the “Delete All” option when asked if you want to keep your personal files.

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