Manual

Multifactor authentication (MFA) is a service that gives you increased protection when logging in to some of the university’s systems. With multi-factor authentication, you log in to the university’s systems in two steps: using your Umu-id and password, and using the Microsoft Authenticator app on your phone/tablet or a hardware token. In this guide, we will describe step-by-step how to log in to the University’s systems using multi-factor authentication on both your phone/tablet or hardware token.

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Log in using code

1. When logging in to a system that uses multi-factor authentication – log in using your Umu-id and password.
2. Click Next.
3. A window will show and you’ll be asked to open Microsoft Authenticator on your Phone.
   
4. Start Microsoft Authenticator on your phone and choose your Umu account.
5. Enter the code in “Enter number here” that is presented on your computer screen on your phone.
   
6. Click Yes.
   
7. You are now logged in!

Log in using a hardware token

1. When logging in to a system that uses multi-factor authentication – log in using your Umu-id and password.
2. Click Next.
3. A window will be pop up on your computer asking you to accept the log in.
4. Start your hardware token.
5. The token will show six numbers. Fill in the numbers in the field Code on your computer.
6. Click on Verify.
7. Done!

If you can’t see the numbers on your mobilephone

Does it look like this when you open Authenticator on your iphone?

1. Click on Hide.
2. Then press to enter a new code from Microsoft Authenticator.
   
3. You should see the numbers now.
   
4. Go back to the app on your phone and enter the code being shown.