Welcome to Manual – let us guide you
Here we have gathered the most important step-by-step instructions regarding IT here at Umeå University.
As a student or employee, you can search for the instructions that you need, for example regarding UMU-id, MFA, e-mail or Wi-Fi.
You will also find links to other important pages as well as information about current operational disruptions.
If you need more support, you can always contact ITS Service Desk.
Opening hours this summer!
During the summer, ITS Servicedesk will move to temporary premises in Kunskapens hus
June 19: Closed
June 22 – August 7: Telephone support and scheduled visits in Kunskapens hus, weekdays (excluding public holidays) between 9:00–12:00 and 13:00–16:00
August 10: ITS Servicedesk reopens for telephone support and in-person visits in Aurora, weekdays (excluding public holidays) between 8:30–16:00
Support
If you want more help, you are welcome to contact ITS Servicedesk via form, telephone or by visiting.
Create a ticket:
https://www.umu.se/en/servicedesk/
Call us: 090 – 786 63 00
Visit us: in Aurora, ground floor.
Opening hours: Monday – Friday 8:30 – 16:00 (weekdays without holidays)